Returns & Refunds

This page describes our policy on returns and refunds.


Should you wish to request a refund on the product you have purchased you may do so within 30 days of purchase. Simply email us letting us know which product you purchased and we will refund your purchase in full. After 30 days there is no refund.

There is no requirement to return the electronic product, however all our products are secured electronically. Once the refund has been made the security system will prevent your product from being accessed again.

For Membership Site:

* If you wish to cancel your membership you can do so at any time. Full refunds for memberships are only available within the first 30 days of the membership term after which there are no refunds.

* It is not possible to set cancellation for a future date – upon receipt of your cancellation request we will process it within 24 hours and your access terminated.

Services – Exclusive One On One

Cancellation of Appointments: Client are requested to provide 48 hours notice of cancellation, by e-mail.

* If 48 hours notice is given by the Client, the appointmentl will be rescheduled by agreement for that month. If the Client cannot reschedule for that month, the session will be forfeited.

* If 48 hours notice is not given by the Client, the Client will incur the full cost of the appointment and will not be rescheduled.

* In the unlikely event that needs to cancel an appointment, we will endeavour to provide at least 24 hours before the session.

Termination of Soul Care / Coaching: The Client may cancel at any time as provided in our terms of service. We support healthy termination of sessions. If you are planning to terminate spiritual direction or coaching, it works best if you let us know at least twenty-four hours before your last session. The final wrap-up session gives you the opportunity to talk about our time together, tie up any loose ends, get closure, and part in a positive way.

In the event of fees owing at the time of cancellation, full payment is due and payable of those fees owing. may terminate this agreement at any time if they feel that the continuation of coaching or spiritual direction is inappropriate or if fees remain unpaid for more than one month.

Services – Specialized Workshops

Our cancellation policy

* Cancellations received more than 20 working days before any face to face event are subject to a cancellation fee of 30%. If a cancellation is received within 20 working days of the event, the full fees are payable.

* Non attendance for any reason will incur the full fee of the workshop.

* We reserve the right to substitute the advertised venue if participant numbers are substantially above or below those furnished to the hotel/conference centre at the time of the booking.

* In the event of a change, we will do out utmost to provide a venue of similar quality in the same location.

* We reserve the right to cancel a program at any time and offer an alternative.