Tag Archives: effective communication

Can you Hear Me? The Skill of Listening

Learning to listen well has been a life long challenge for me, and maybe for some of you. Many of us can get caught in defensive listening. Defensive listening is the temptation to listen looking for an error, or to formulate a response or a rebuttal before the person has finished speaking. Sometimes we listen through…
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Great Communication in a Digital World

We were having dinner a while ago - going around the table, each person sharing about their day. As a person was sharing something exciting, the familiar "voice mail received" rudely interrupted. Without a second thought, the message was tended to. We realized that this little intrusion stole a very precious moment from us. “Somewhere…
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